Return & Refund Policy

Thank you for choosing Spectrum Chemical Supplies. We appreciate your trust in our high-quality chemicals, laboratory supplies, and equipment. Our goal is to ensure you have a smooth and satisfying experience while exploring, evaluating, and purchasing our products.

By placing an order with Spectrum Chemical Supplies, you agree to the terms outlined in this Return & Refund Policy.

Returns and Refunds

If you are not satisfied with your purchase or there is an issue with the product you received, you have 7 days from the date of delivery to initiate a return or refund request.

To be eligible for a return, the following guidelines must be followed:

• The product must be unused, in its original packaging, and in the same condition as delivered.
• You must contact our support team within 7 days to obtain a return authorization.

Refund Process

At Spectrum Chemical Supplies, we are committed to delivering products that meet the highest standards of quality. Each product is carefully inspected and packaged before dispatch to ensure it reaches you in perfect condition.

However, on rare occasions, due to inventory discrepancies or unforeseen issues during our quality checks, we may need to cancel your order. In such cases, we will inform you promptly, and if the order was paid online, your payment will be refunded after confirmation from our team.

Please note that Spectrum Chemical Supplies is not responsible for damages incurred during transit. We take every precaution to package items securely, but once the product is with the shipping service, transit-related damages are beyond our control.

Once we receive your returned product and verify that it meets the return guidelines, we will process your refund. Refunds are typically processed within a few business days, and you will receive a confirmation once the refund has been completed.